Release Date: 11/14/2023

USCIS will conduct system maintenance to the Contact Relationship Interface System (CRIS) on Wednesday, Nov. 15, 2023 at 11:50 p.m. through Thursday, Nov. 16, 2023 at 2:00 a.m. Eastern.

During this time frame, users may experience technical difficulties with one or more of the following online tools:

  • Check My Case Status
  • e-Request
  • Change of Address online
  • Check Case Processing Times
  • Civil Surgeon Locator
  • Office Locator
  • File Online
  • myUSCIS online account
  • Service Request Management Tool (SRMT)

We apologize for any inconvenience this may cause.

Original post: https://www.uscis.gov/newsroom/alerts/tools-outage