Tools Outage

Release Date: 11/14/2023

USCIS will conduct system maintenance to the Contact Relationship Interface System (CRIS) on Wednesday, Nov. 15, 2023 at 11:50 p.m. through Thursday, Nov. 16, 2023 at 2:00 a.m. Eastern.

During this time frame, users may experience technical difficulties with one or more of the following online tools:

• Check My Case Status
• e-Request
• Change of Address online
• Check Case Processing Times
• Civil Surgeon Locator
• Office Locator
• File Online
• myUSCIS online account
• Service Request Management Tool (SRMT)

We apologize for any inconvenience this may cause.

Original post: https://www.uscis.gov/newsroom/alerts/tools-outage